Refund and Returns Policy

Last updated: November 2026

Every Floridian Blinds shade is custom made to the measurements, fabric and options you choose. Because each product is manufactured specifically for your windows and cannot be resold, please read this policy before placing your order.

No refunds or returns on custom-made products

All custom shades, screens and blinds are final sale. We do not accept returns or offer refunds for change of mind, incorrect measurements provided by the customer, or color preference.

Before production: free cancellation

After you place an order, our team contacts you to confirm your measurements, fabric and options. You may cancel or change your order at no cost at any time before production starts. Production starts only after you confirm the order details and payment is received. Once production has started, the order cannot be cancelled or modified.

Measurements

Prices and products are based on the width and height you enter, in inches. You are responsible for the accuracy of measurements you provide. If you are unsure, choose “Not sure yet” as mount preference or contact us before ordering. In the service area we can measure your windows for you; products measured by our team are covered by the remake guarantee below.

Remake guarantee for our measurements: if a product measured by Floridian Blinds does not fit because of a measuring error on our part, we will remake it at no charge.

Colors

Fabric colors shown on the website are digital previews and may look different on your screen. Small variations between screen and physical fabric, or between production lots, are not considered defects. Ask us for a physical sample if exact color matters.

Damaged or defective products

Please inspect your order on delivery. If a product arrives damaged or has a manufacturing defect, contact us within 7 days of delivery with your order number and photos. After review, we will repair or replace the affected product at no cost. Do not install a damaged product.

Manufacturing defects that appear later are covered by our product warranty of one (1) year from delivery, for normal residential use. The warranty does not cover damage from misuse, improper installation by third parties, pets, weather on interior products, or normal wear.

Installation

Professional installation is available only in our service area (Miami-Dade, Broward and Palm Beach counties). Installation issues caused by our installers are corrected at no charge if reported within 30 days of installation.

How to request help

Floridian Blinds LLC
Miami, Florida
Phone: (786) 252-7048
Email: info@floridianblinds.com